Contact

To All Visitors to CEATEC 2022

Here you will find contact information and answers to your questions about CEATEC.

FAQ

How much is admission to CEATEC?
Admission to CEATEC is free.
However, please note that all visitors are asked to register in advance for both Makuhari Messe and Online venues.
Please visit the Pre-registration site to register for admission.

Registration for this year has closed

I attended last year's CEATEC. Do I need to pre-register to visit CEATEC again this year?
Yes, the registration process for admission to CEATEC is required every year.
You can easily pre-register for admission with the email address and password you registered with in 2017.
Please note that the email address and password you used to register in 2016 or earlier cannot be used without modification, so please register again.

Registration for this year has closed

I forgot my password for the pre-registration for admission site.
If you have forgotten your password, you can create a new password from this page (Forgot your password?).
Please note that we have changed the visitor pre-registration for admission site in 2017, so if you registered in 2016 or earlier, you will need to re-register again for the show.
Can one person's name or e-mail address be used to pre-register for more than one person?
All visitors are required to register, which means that each person must register individually.
Multiple people cannot register using the same e-mail address, so please register using separate e-mail addresses.

About Makuhari Messe Venue

Access to the Venue

How can I get to the venue?
The nearest station, Kaihin-Makuhari Station, is accessible from Tokyo Station by JR Keiyo Line limited express (23 minutes) or rapid (28 minutes).
Convenient express buses are also available from Haneda Airport, Narita Airport, Yokohama YCAT, and Tokyo Station Yaesu Exit. Please avoid coming by car as much as possible, as congestion is expected during the exhibition.Transportation Access

Admission

What are the hours at Makuhari Messe Venue?
Makuhari Messe will be open daily from 10:00 A.M. to 5:00 P.M. from Tuesday, October 18 to Friday, October 21, 2022.

How to Enter the Venue

What time does the reception counter open for admission?
The registration counter opens at 9:30 a.m. and admission to the exhibit hall begins at 10:00 a.m. The exhibit hall closes at 5:00 p.m., and visitors can enter the venue until 4:50 p.m., but we encourage you to arrive early to allow sufficient time for your tour.
Can I re-enter the exhibition?
You may enter the exhibition as many times as you like throughout the exhibition period, as long as you have your admission pass.

Infection Control Measures

I would like to know about infection control measures.
As the organizer of CEATEC 2022 to be held at Makuhari Messe, we will operate the exhibition in accordance with the COVID-19 Infectious Disease Control Guidelines, while taking measures to prevent the spread of the virus. For details, please refer to the following page. Infection Control Measures at CEATEC

About Visitor Pre-Registration for Admission

How can I pre-register to visit CEATEC?
CEATEC admission procedures are required every year. Please register on the CEATEC Pre-Registration for Admission page. We have updated the visitor pre-registration system to improve usability starting in 2017.
Please note that the e-mail address and password used for registration in 2016 and earlier cannot be used without modification. We ask that you register again.

Registration for this year has closed

I pre-registered before 2016, do I have to register anew this year? Can I use the e-mail address and password I used before 2016?
We have changed the visitor pre-registration system from 2017, so we apologize for the inconvenience, but visitors who pre-registered in 2016 or earlier will need to make a new pre-registration.
You can easily pre-register for the show with the email address and password you registered with in 2017.

Pre-registration for Admission Site

I have not received my registration/admission pass email.
If you do not receive your registration/admission pass by e-mail, it may be due to the following reasons
  • The e-mail has been misclassified as spam by your provider, and has been placed in your spam folder or other location.
  • There is an error in the e-mail address you entered when registering for membership.
  • Your mailbox is full.
  • You have set up a spam filter to restrict the receipt of e-mails (domain-specified reception).  Please allow "@reg.jesa.or.jp" to be received.
I forgot the password I registered for the pre-registration for admission site.
Please reset your password on the Pre-registration for admission page.
Please note that the visitor pre-registration site has been changed from 2017, so if you registered in 2016 or earlier, you will need to register again.
If you have the e-mail address and password you registered with in 2017, you can easily pre-register for the show.
If you have forgotten your password, you can reissue your password from this page (Forgot your password?).
Is it possible to participate on the day of the event without pre-registering?
You can register on the day of the show using a PC at the registration counter at the door.
Since the registration counter is expected to be crowded, we recommend that you pre-register on the official CEATEC website.
You can also pre-register for the show from your smartphone. Please present the completed registration screen at the admission pass issuing counter to receive your admission pass.
Can one person's name or e-mail address be used to pre-register for multiple visitors?
All visitors are required to register, and each person must register individually.
Multiple people cannot register using the same e-mail address, so please register using separate e-mail addresses.
How can I change my registered information?
Please log in to the visitor pre-registration for admission site and select "Profile Settings" from the "Settings" button on "My Page".
You can change your registered information.

Registration for this year has closed

How can I have my admission pass resent?
You can re-download your admission pass by logging into the visitor pre-registration for admission site and clicking on "View Admission Pass" on the far right side of the event name in the Profile tab of "My Page".
Do I need to print out my admission pass and bring it with me?
Please print out your own admission pass, bring it with you, and place it in the holder you will receive on the day of the event.
You can also get your admission pass at the admission pass issuing counter at the venue on the day of the event, but we recommend that you print it out and bring it with you in advance as we expect it to be crowded.
I cannot pre-register for a visit.
You may not be viewing the site in the recommended environment.
Please try using the following recommended browser environment.
  • The latest version of Google Chrome
  • The latest version of Firefox
  • The latest version of Microsoft Edge
In addition, you may not be able to proceed unless JavaScript is enabled in your browser.
Please enable JavaScript in your browser and try again.
My company would like a group tour.
We are not accepting group registrations for companies this year.
We apologize for the inconvenience, but please register each visitor individually.

Exhibitor Booth

It is quite difficult to take home all the catalogs and other materials from various companies.
Please feel free to use the TA-Q-BIN reception counter at the venue.
Please refer to the map of the venue on the day of the event for the location of the reception desk.
Can I take photos (including cell phone shots) and videos of exhibited products in the exhibition hall?
Photographing of the venue scenery is permitted, but please obtain the consent of each exhibitor before photographing specific products, etc. Please note that there may be cases where you may be asked to refrain from taking photographs.
Can I purchase products from exhibitors at the venue?
Please note that exhibit products are not sold directly at the venue.

Conferences

How can I make a reservation to attend a conference?
Reservations for each of the conferences are accepted through the pre-registration for admission site.
Reservations for each session will be closed as soon as they reach capacity, so please register as soon as possible.

Registration for this year has closed

The session I want to attend is already full.
We will be accepting applications on the day of each session.
Please come directly to the venue.
After those who have made advance reservations are admitted, you will be guided into the venue.

About the Online Venue

Dates & Recommended Environment

What is the duration of the online exhibition?
Saturday, October 1, 2022 - Friday, October 31, 2022.
During the show, visitors will be able to access exhibitors' online booths and watch conferences.
It is also possible to communicate with exhibitors using the Chat function.
Note: Chat availability and response times vary by exhibitor.
What time will the event be held?
You can visit the online exhibition at any time.
What is the recommended viewing environment?
The exhibition can be viewed on PCs, smartphones, tablets, and other browsers.
If you are using a PC, we recommend using the following browser versions
If you are using Windows
  • The latest version of Chrome
  • The latest version of Firefox
  • The latest version of Microsoft Edge
For Macintosh users
  • The latest version of Safari
  • The latest version of Firefox
  • The latest version of Chrome

Note: Depending on the combination of browser and OS, there may be some display issues or certain functions may not be available even if you are using a browser that is within the recommended environment range.

Conferences & Exhibitor Presentations

Do I need to register or log in to view the conference?
Yes, you must register for admission and log in.
Do I need to make a reservation to attend a conference?
No, you do not need to make a reservation to attend conferences that are held online.
How can I watch the conference?
After completing your visitor registration, log in to the CEATEC Official Website and follow the steps below to access the viewing screen to watch the conference.

CEATEC official website > CONFERENCE > Click the program you wish to view > Viewing screen*.

*The viewing screen will be accessible from the time of the start of streaming.
Are there any conference programs in English?
Some programs will be available in English.
To view the programs in English, please select "English" in the language selection box in the upper right corner of the screen.
Can I watch conferences and exhibitor presentations after the streaming time?
Some programs, which are archived, will be available for viewing until Monday, October 31, 2022.
Please note that the viewing period may vary depending on the program.
I live outside of Japan. Can I watch the programs in the same environment as in Japan?
Since the videos are uploaded to external video sharing services, there is a possibility that you may not be able to view them in some countries depending on the video sharing service.

Others

I would like to obtain materials related to CEATEC.
You can download the Exhibition Guide and last year's report from the Call for Exhibitors page on the official CEATEC website.If you would like to receive a printed brochure, please contact the CEATEC Management Office directly using the Inquiry Form.Please note that the materials we will send you are the same as the downloadable files. Inquiry Form
We are planning to exhibit next year. Where should I go for consultation?
After the closing of the exhibition, please contact the CEATEC Management Office for consultation.