FAQ

Is admission to CEATEC free?

Admission to CEATEC is free.
Please note that all attendees must pre-register to access the Makuhari Messe venue and content requiring website login (including conference session reservations, online session viewing, and some exhibitor information).
We apologize for any inconvenience, but please register before your visit.
Pre-registration for attendance.

I attended CEATEC last year. Do I need to pre-register for attendance this year?

Entry procedures for CEATEC are required every year.
If you have the email address and password you registered with in 2017, you can easily register for advance attendance.
You cannot use the email address and password you used to register before 2016. Please register again.
Pre-registration for attendance.

I have forgotten the password for the pre-registration site I registered for.

If you have forgotten your password, you can reissue it from this page (Forgot Password).
Please note that we have changed our pre-registration website for visitors since 2017. Therefore, those who registered before 2016 will need to register again.

Can I register multiple people with one name or email address for the advance registration?

All visitors must register, and each individual needs to register.
Multiple registrations with the same email address are not allowed. Please register with individual email addresses.

About the Makuhari Messe venue.

Access to the venue.

How do I get to the venue?

It is possible to access Kaihin-Makuhari Station, the nearest station, from Tokyo Station in 23 minutes by JR Keiyo Line Limited Express and in 28 minutes by Rapid.
Convenient highway buses operate from Haneda Airport, Narita Airport and Tokyo Station Yaesu Exit, so please feel free to use them.
As the venue is expected to be crowded during the event period, please refrain from driving your car as much as possible.
Transportation Access

About entry.

Could you tell me the opening/closing hours?

October 15 (Tue) 12:00 PM - 5:00 PM / October 16 (Wed) - October 18 (Fri) 10:00 AM - 5:00 PM.
*October 15 (Tue) 10:00 AM - 12:00 PM is Premium Time. Only invited guests and press are allowed entry during Premium Time.

What are the hours of admission?

Registration counter opens at 9:30 AM.
Exhibition hall entrance is 12:00 PM on October 15th (Tuesday), 10:00 AM from October 16th (Wednesday) to 18th (Friday).
The museum closes at 5:00 PM, and last entry is at 4:50 PM. However, we encourage you to arrive early so you have enough time to enjoy your visit.

Can I re-enter?

With your admission ticket, you can enter as many times as you like throughout the exhibition period.

About Pre-Registration for Attendance

How do I pre-register for attendance?

Admission to CEATEC is required every year. Please register in advance through the visitor pre-registration page. For improved usability, the visitor pre-registration system has been renewed since 2017. The email address and password used for registration prior to 2016 cannot be used, so please register anew.
Pre-registration for attendance.

I registered in advance before 2016, but do I need to register again this year? Can I use the email address and password I used before 2016?

We have changed our visitor pre-registration site since 2017. Therefore, we kindly request that even those who registered before 2016 register anew for visitor pre-registration.
If you have the email address and password you registered with in 2017, you can easily pre-register for the event.

Do I need to register again if I want to visit the JAPAN MOBILITY SHOW BIZWEEK 2024, which is being held concurrently?

Your registration badge for CEATEC 2024 will also allow you to enter JAPAN MOBILITY SHOW BIZWEEK 2024.

Pre-registration site for visitors.

I haven't received the membership registration/entrance ticket email.

If you have not received your membership registration/entrance ticket email, it may be due to the following reasons.

• Due to the functionality of providers, etc., it may be misidentified as spam and sorted to a spam folder or similar.
• The email address you entered during registration is incorrect.
• Your mailbox is full.
• I have spam filtering set up to only allow emails from specific domains (domain-based reception). Please add "@reg.jesa.or.jp" to your allowed list.

I forgot the password for the pre-registration site I registered for.

Please reset your password from the pre-registration page for attendees.
Please note that the on-site registration website has been changed since 2017. Therefore, those who registered before 2016 are required to register again for on-site attendance.
If you have the email address and password you registered with in 2017, you can easily pre-register for the event.
If you forget your password, you can reissue it from this page (Forgot your password).

Is it possible to participate on the day without pre-registration?

You can register on-site on the day of the event by using a PC at the registration counter at the entrance.
We recommend that you complete your registration in advance on the CEATEC official website as the registration counter is expected to be crowded.
You can also pre-register for the event from your smartphone. Show the registration completion screen at the ticket counter to receive your ticket.

Is it possible to register multiple people with a single name or email address for pre-event registration?

All attendees must register, and each individual needs to register.
Multiple registrations with the same email address are not allowed. Please register with individual email addresses.

I would like to change the information I registered.

Please log in to the pre-registration site for visitors and select "Profile Settings" from the "Settings" button in "My Page".
You can change your registered information.
Pre-registration for attendance.

I need to have my entry pass resent. How can I do that?

You can re-download your admission ticket by logging into the pre-registration site for visitors, clicking "Admission Ticket Display" on the far right side of the event name in the "My Page" profile tab.

Do I need to print out my admission ticket?

Please print your admission ticket yourself and bring it with you. Insert it into the holder that will be given to you on the day and enter the venue.
Please note that while you can obtain your entrance ticket at the ticket counter at the venue on the day of the event, we recommend printing your ticket beforehand as congestion is expected.

Pre-registration for attendance is not available.

You may not be viewing this in the recommended environment.
Please try using the browsers listed in the recommended environment below.

• Latest version of Google Chrome
• Firefox Latest Version
• Microsoft Edge latest version

Also, you may not be able to proceed if JavaScript is not enabled in your browser.
Please enable this setting and try again.

We would like to request a group tour of your company.

We are not accepting group registrations for businesses this year.
We kindly request that each visitor register upon arrival.

About the conference.

The conference is.

1. 1. Sessions to attend at Makuhari Messe venue.
2. 2. Sessions to listen to on the official website.

There are two types.

Please tell me how to reserve a seat for the conference.

About the session at Makuhari Messe.

Advance registration for each conference is available through the onsite registration website.
Advance registration for each session will be closed when the capacity is reached, so please register as soon as possible.

About the official website's sessions.

While registration for online sessions is not required, you must pre-register for on-site attendance and log in to the official website.
Please note that the public period varies depending on the session. The public period is listed on the official website.

*For information on how to watch the conference online, please refer to the Q&A here.

Pre-registration for attendance.

The session I want to attend at Makuhari Messe is already full.

Registration for each session will be accepted on the day.
Please come directly to the lecture hall.
Those who have made advance reservations for the lecture will be guided to the venue after they enter.

Pages that require login on the official website.

The following pages on the official website require pre-registration for attendance and login to the official website.

• Conference Listening Reservation
• Online conference viewing
• Partial Exhibitor Information (including video viewing and material download).

Exhibition Period and Recommended Environment

Could you tell me about the recommended browsing environment?

You can view it on browsers such as PCs, smartphones, and tablets.
If you are using a PC, we recommend browsing with the following versions of browsers.

If you are using Windows.

• Latest Chrome
• Firefox Latest Version
• Microsoft Edge Latest Version

If you are using a Macintosh.

• Safari latest version
• Firefox Latest Version
• Latest Chrome

*Please note that even within the specified environment range, some display errors or functions may not be available depending on the combination of browser and OS.

Online session

Do I need to register or log in to watch the online session?

Yes, you need to pre-register for the event and log in.

Do I need to make a reservation to attend the online session?

No, you don't need to book a reservation to attend the online session.

Please tell me how to watch the online session.

After completing your on-site registration, please access the CEATEC official website while logged in and view the conference sessions from their respective detail pages.

CEATEC Official Web Site > CONFERENCE > Click on the program you want to watch > Viewing Screen^*

*It is convenient to access each session page from the "All Session List".*

* The viewing screen will be accessible from the start time of the broadcast.

Do you offer English online sessions?

Some programs are scheduled to be delivered in English.

Can I watch the online session after the broadcast time?

Some programs are available for viewing until Thursday, October 31, 2024.
Please note that the viewing period may vary depending on the program.

I live overseas, but can I watch it in the same environment as in Japan?

The video is displayed from an external video sharing service, and may not be available in some countries due to the video sharing service's restrictions.

Regarding the provision of personal data to exhibitors.

What is opt-out?

CEATEC 2024 Opt-out at CEATEC 2024 is a declaration by visitors that they do not wish to provide their personal information.
If a visitor clicks the "opt-out" button, the exhibitor cannot obtain that visitor's personal data.

*Note: Some exhibitors may not collect personal information, in which case the "Opt Out" button will not appear.

Other

I would like some materials about CEATEC.

You can download exhibitor information and last year's report from the exhibitor recruitment page on the official website.
Also, if you wish to receive a printed booklet, please contact the CEATEC Operations Office directly through the inquiry form.
Please note that the materials we will send you are the same as the downloadable files.
Inquiry Form

I'm planning to exhibit next year. I'd like to consult with someone, where should I go?

Please contact the CEATEC Management Office after the exhibition period ends if you have any inquiries.
Inquiry Form